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Vietnam Travel Frequently Asked Questions

Practical answers from a Hanoi-based tour operator about planning, private tours, visas, payments, hotels, cruises, transport and travelling safely in Southeast Asia.

Advice for planning—not a substitute for official rules. Visa, health, weather and supplier conditions can change. Your written quotation and booking confirmation govern your trip; always verify immigration and health requirements with the relevant authority.
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Prices & Payments 5 questions

Inclusions vary by itinerary. A confirmed proposal normally lists accommodation, specified meals, guides, vehicles, entrance fees, cruises and domestic transport where included. International flights, visas, travel insurance, personal spending, optional activities and tips are excluded unless expressly stated.

Tour prices are normally quoted per person based on the stated number of travellers and room arrangement. Single-room supplements, child prices and private vehicle costs are shown separately where relevant. The final quotation identifies currency, validity period and assumptions.

Most tours and cruises require a 30% deposit, with the balance normally due 30 days before departure. Custom private tours may require 50%, and bookings made within 30 days usually require full payment. Flights, non-refundable hotels and holiday departures can require different terms, which will be disclosed before payment.

See our payment methods.

We accept the methods shown on our Payment Methods page, including supported cards and bank transfer. Quotations state the payment currency. Bank, card, exchange and intermediary fees may be charged by the payment provider and are shown or explained where applicable.

Tipping is appreciated in Vietnam but is generally discretionary unless a proposal says otherwise. The appropriate amount depends on service quality, group size and trip length. Your consultant can provide current destination guidance; tips should never be demanded.

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